David H. Gustafson

Emeritus Research Professor


Profile Summary

Dave is the author of several books and over one hundred journal articles. He is a Fellow of the Association for Health Services Research, and of the American Medical Informatics Association. He is a Fellow and past Vice-Chair of the Board of the Institute for Healthcare Improvement, Board Chair of the eHealth Institute, and past Chair of the Federal Government's Science Panel on Interactive Communications in Health. Dave is National Program Director of NIATx, a Robert Wood Johnson Foundation initiative to improve quality of services in substance abuse treatment agencies. His research on organizational improvement focuses on making and sustaining organizational change. He developeda computer system (QISS - the Quality Improvement Support System) to help organizations implement quality improvement. He developed new techniques for facilitating groups and understanding customer needs. Evaluating the computer systems led to new models to measure: customer satisfaction, severity, medical under-service and quality of care. His behavior change research led to models to predict and explain initiation of and adherence to organizational change. The addiction treatment field is his primary test bed for these organizational change initiatives. Dave's interests in decision, change and information theory applied to health systems come together in the design and evaluation of systems and tools to help individuals and organizations cope with major changes. Regarding individual change, his research teams have created systems to detect suicidal propensity, help teenagers adopt healthy behaviors and help families facing major health crises cope more effectively. That work focuses on the Comprehensive Health Enhancement Support System (CHESS), a computer system to help people facing serious situations such as breast and prostate cancer, asthma, AIDS/HIV, heart disease, Alzheimer's disease, and sexual assault. CHESS has been tested in randomized trials and field tests involving several thousand people and provided insight into acceptance, use, and impact of computer-based support systems on health, health-related behavior, and health service use. Dave Gustafson is Research Professor of Industrial and Systems Engineering, and Director of the Center for Health Enhancement Systems Studies, at the University of Wisconsin-Madison.

Education

  • BS 1962, industrial engineering, University of Michigan-Ann Arbor
  • MS 1963, industrial engineering, University of Michigan-Ann Arbor
  • PhD 1966, industrial engineering, University of Michigan-Ann Arbor

Research Interests

  • integration of decision
  • change and information theory to develop, test and disseminate information technology to improve health and to use the research results to develop tools to support organizational problem solving and change

Awards, Honors and Societies

  • 2000 Awarded the Robert A. Ratner Professorship in Industrial Engineering
  • 1999 Instructor of the Year Award--Industrial Engineering Student Awards

Publications

 

1.         Capoccia, V., Gustafson, D.H., O’Brien, J., & Chalk, M. (2007). Barriers and strategies to implement evidence-based practices [comment]. Letter to the Editor, Journal of Substance Abuse Treatment, 33(2), 219-220. 

2.         Gustafson, D.H., Brennan, P.F., & Hawkins, R.P. (Eds.) (2007). Investing in E-Health: What it takes to sustain consumer health informatics. New York: Springer Press. Springer Health Informatics Series. 

3.         McCarty, D., Gustafson, D., Capoccia, V., & Cotter, F. (2009). Improving care for the treatment of alcohol and drug disorders. Journal of Behavioral Health Services and Research, 36(1), 52-60. PMCID: PMC2642891

4.         Kim, J., Han, J. Y., Shaw, B., McTavish, F., & Gustafson, D. (2010). The roles of social support and coping strategies in predicting breast cancer patients\' emotional well-being: Testing mediation and moderation models. Journal of Health Psychology, 15(4), 543-552. PMCID: PMC3145334
 
5.         Pingree, S., Hawkins, R., Baker, T., DuBenske, L., Roberts, L.J., & Gustafson, D.H. (2010). The value of theory for enhancing and understanding eHealth interventions. American Journal of Preventive Medicine, 38(1), 103-109. PMCID: PMC2826889
 
6.         Baker, T.B., Gustafson, D.H., Shaw, B., Hawkins, R., Pingree, S., Roberts, L., & Strecher, V. (2010). Relevance of CONSORT reporting criteria for research on eHealth interventions. Patient Education and Counseling, 81(Suppl. 1), S77-S86. PMCID: PMC2993846
 
7.         Namkoong, K., Shah, D.V., Han, J.Y., Kim, S.C., Yoo, W., Fan, D., McTavish, F.M., &  Gustafson, D.H. (2010). Expression and reception of treatment information in breast cancer support groups: How health self-efficacy moderates effects on emotional well-being. Patient Education and Counseling, 81(1), S41-S47. PMCID: PMC2993816
 
8.         DuBenske, L. L., Gustafson, D. H., Shaw, B. R., & Cleary, J. F. (2010). Web-based cancer communication and decision making systems: Connecting patients, caregivers, and clinicians for improved health outcomes. Medical Decision Making, 30(6), 732-744.     PMCID: PMC3085247
 
9.         Gustafson, D.H., Shaw, B.R., Isham, A., Baker, T., Boyle, M.G., & Levy, M. (2011). Explicating an evidence-based, theoretically informed, mobile technology-based system to improve outcomes for people in recovery for alcohol dependence. Substance Use and Misuse, 46(1), 96-111. PMCID: PMC3179272
 
10.      Baker, T.B.,  Hawkins, R., Pingree, S., Roberts, L.J., McDowell, H.E., Shaw, B.R., Serlin, R., Dillenburg, L., Swoboda, C.M., Han, J.Y., Stewart, J.A., Carmack-Taylor, C.L., Salner, A., Schlam, T.R., McTavish, F., & Gustafson, D.H. (2011). Optimizing eHealth breast cancer interventions: Which types of eHealth services are effective? Translational Behavioral Medicine: Practice, Policy, Research, 1(1), 134-145. PMCID: PMC3119549
 
11.      Namkoong, K., DuBenske, L.L., Shaw, B.R., Gustafson, D.H., Hawkins, R.P., Shah, D.V., McTavish, F.M., & Cleary, J.F. (2011). Creating a bond between caregivers online: Effect on caregivers\' coping strategies. Journal of Health Communication. Available online: October 17, 2011. doi:10.1080/10810730.2011.585687
 
12.      Corn, M., Gustafson, D.H., Harris, L.M., Kutner, J.S., McFarren, A.E., & Shad, A.T. (2011). Survey of consumer informatics for palliation and hospice care. American Journal of Preventive Medicine, 40(5, Suppl. 2), S173-S178. NIHMSID: NIHMS285545

13.      Hawkins, R. P., Pingree, S., Baker, T. B., Roberts, L. J., Shaw, B. R., McDowell, H., Serlin, R. C., Dillenburg, L., Swoboda, C. M., Han, J. Y., Stewart, J. A., Carmack, C. L., Salner, A., Schlam, T. R., McTavish, F., & Gustafson, D. H. (2011). Integrating eHealth with human services for breast cancer patients. Translational Behavioral Medicine, 1(1), 146-154. NIHMSID: NIHMS329828

 14.      Quanbeck, A.R., Gustafson, D.H., Ford, J.H. II, Pulvermacher, A., French, M.T., McConnell, K.J., & McCarty, D. (2011). Disseminating quality improvement: Study protocol for a large cluster randomized trial. Implementation Science, 6(1), 44. PMCID: PMC3108336

15.      Gustafson D, Johnson K, et al. (2012).  The NIATx model; process improvement for behavioral health.  Madison: NIATx Foundation.

16.      Capoccia V, Grazier K, Ford J, Toal C and Gustafson D. (2012). Massachusetts’s Experience Suggests Coverage Alone Is Insufficient To Increase Addiction Disorders Treatment. Health Affairs. 31(5).

17.      Gustafson, D. (2012). Essential ingredients for successful design of addiction treatment. (Lead article). The Bridge.  2(2).

18.      Gustafson D, Wise, M, Bharracharya A, et al. (2012). The Effects of Combining Web-based eHealth with Nurse Case Management for Pediatric Asthma Control: A Randomized Trial.  Journal of Medical Internet Research. 14(4):e101.
 
19.      Chih M, Dubenske L, Cleary J, Hawkins R, Brown R, Dinauer S and Gustafson D.  (2012).  Communicating advanced cancer patients’ symptoms via the Internet: A pooled analysis of two randomized trials examining caregiver preparedness, physical burden, and negative mood. Palliative Medicine.  Available On-line.  DOI: 10.1177/0269216312457213.\\
 
20.      Gustafson D, Quanbeck A, Robinson J, Ford J, Pulvermacher A, French M, , McConnell J, Batalden P, Hoffman K, and McCarty D. (Forthcoming).  Which Elements of IMprovement Collaboratives Are Most Effective? A Cluster-Randomized Trial.  Addiction.
 
21.      Gustafson D, DuBenske L, Kang N, Hawkins R, Chih M, Atwood A, Johnson R, Cleary J, Bhattacharya A, Carmack C, Traynor A, Campbell T, Buss M and Schiller J.  (Forthcoming).  An eHealth System Supporting Palliative Care for Patients with Nonsmall Cell Lung Cancer: A Randomized Trial.  Cancer.
 
22.      Marsch L and Gustafson D.  (2012).  The Role of Technology in Health Care Innovation: A Commentary.  Journal of Dual Diagnosis.  8(4). 282-.  Special Issue.  DOI:10.1080/15504263.2012.750105
 
23.      Gustafson D (2013).  A systems engineer meets the system. JAMA, (A piece of my mind commentary).  January 16, 2013; 309 (3)

Links

Courses

Fall 2014-2015

  • ISYE 790 - Master\'s Research and Thesis

  • ISYE 890 - Pre-Dissertator\'s Research
  • ISYE 990 - Research and Thesis
  • ISYE 999 - Advanced Independent Study
  • ISYE 699 - Advanced Independent Study
  • ISYE 890 - Pre-Dissertator\'s Research
  • ISYE 990 - Research and Thesis
  • ISYE 699 - Advanced Independent Study
  • ISYE 790 - Master\'s Research and Thesis
  • ISYE 890 - Pre-Dissertator\'s Research
  • ISYE 990 - Research and Thesis
  • ISYE 999 - Advanced Independent Study
  • Profile Summary

    Dave is the author of several books and over one hundred journal articles. He is a Fellow of the Association for Health Services Research, and of the American Medical Informatics Association. He is a Fellow and past Vice-Chair of the Board of the Institute for Healthcare Improvement, Board Chair of the eHealth Institute, and past Chair of the Federal Government\'s Science Panel on Interactive Communications in Health. Dave is National Program Director of NIATx, a Robert Wood Johnson Foundation initiative to improve quality of services in substance abuse treatment agencies. His research on organizational improvement focuses on making and sustaining organizational change. He developeda computer system (QISS - the Quality Improvement Support System) to help organizations implement quality improvement. He developed new techniques for facilitating groups and understanding customer needs. Evaluating the computer systems led to new models to measure: customer satisfaction, severity, medical under-service and quality of care. His behavior change research led to models to predict and explain initiation of and adherence to organizational change. The addiction treatment field is his primary test bed for these organizational change initiatives. Dave\'s interests in decision, change and information theory applied to health systems come together in the design and evaluation of systems and tools to help individuals and organizations cope with major changes. Regarding individual change, his research teams have created systems to detect suicidal propensity, help teenagers adopt healthy behaviors and help families facing major health crises cope more effectively. That work focuses on the Comprehensive Health Enhancement Support System (CHESS), a computer system to help people facing serious situations such as breast and prostate cancer, asthma, AIDS/HIV, heart disease, Alzheimer\'s disease, and sexual assault. CHESS has been tested in randomized trials and field tests involving several thousand people and provided insight into acceptance, use, and impact of computer-based support systems on health, health-related behavior, and health service use. Dave Gustafson is Research Professor of Industrial and Systems Engineering, and Director of the Center for Health Enhancement Systems Studies, at the University of Wisconsin-Madison.


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