Heather Smith

Program Director


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Extension Building
432 N Lake St
Madison, WI 53706


Primary Affiliation:
Engineering Professional Development

Additional Affiliations:
College of Engineering,

Profile Summary

Heather is the program director for the Master of Engineering Management (MEM) program. Heather has two Bachelor of Science degrees from the University of Michigan, Ann Arbor—one in Mechanical Engineering and the other in Electrical Engineering—and then a MS in engineering and technology management from Colorado School of Mines. Heather also holds certification as a Project Management Professional.

From the beginning, Heather’s passion has been to facilitate the growth and development of students and colleagues throughout their engineering careers. Starting her professional career at the Center for Professional Development at the University of Michigan, she went on to grow her knowledge and skills within the test and measurement industry at National Instruments (NI). Beginning as an applications engineer, she found her focus teaching customer-facing software and hardware short courses. That experience led her to the customer education department, where she oversaw the development of NI’s synchronous online training and online hardware lab, while developing content and teaching in NI’s profitable short courses program. Soon, she was engaged in engineering project management, where she led global customer projects in consumer electronics, oil and gas, semiconductor and wireless communications. She then strengthened her experience in engineering management, developing the next generation of engineering project managers and leading change management. Throughout her time at NI, she gained a wide range of people and project management, partner relationship and industry experience.

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